Conferences are universally reviled for poor food. Served banquet-style, or in a buffet, breakfast, lunch and dinner are usually times of mourning (for real food) and complaint (endless, expected, and unchanging). In the past I’ve tried to be optimistic, and have welcomed every course with anticipation and surprise. Although my corporate handlers would request ‘delight’ in addition to surprise, I have yet to actually enjoy a conference meal let alone find it delightful.
My capacity for palate fatigue and intestinal torture was yet again pushed to the limit this past week at a conference for women in the foodservice industry. These women are food professionals - people who have made their careers building a better chain restaurant or chain restaurant experience.
As I made my way through each salad, snack break, and unappealing banquet platter, I made notes for the sole purpose of sharing the experience. In the past two years I have learned not to have expectations for food quality, especially at conferences for food professionals. Makes you think, doesn’t it?
Key to ratings:
* An experiment gone horribly, horribly wrong. I will not admit to actually eating this.
** Suspiciously deep-fried – even the salad.
*** Choked down with some guilt.
**** Went back for seconds, although I’ll be paying for it in the morning.
***** I’d consider paying for it out of pocket if it weren’t already covered.
Unless otherwise noted, all meals provided by the hotel in which the conference was held. All snacks provided by 'sponsors' who donated product
Sunday, April 15
Opening Night Reception ***
I arrived suspiciously early to size up the dinner that lay ahead. I had made a vow to refrain from flour, following the poorly heeded advice of my nutritionist, and decided this would be the night to start. After appraising the spread – a selection of fried entrees (“fried parmesan and artichoke globes”; “crawfish balls”; “crab –not krab, phew – cakes with mango goo”) “Asian-influenced” fare (“chicken skewers with some sweet goo”; “vegetarian potstickers”; “deep fried wontons”) and grilled vegetables, I opted for a glass of some generic corporate red wine. Subsequently, to get the flavor out of my mouth, I dashed to the buffet and started eating crab cakes and pot stickers, one by one with my hands, using my napkin as a plate. It was, admittedly, disgusting. But since I didn’t know anyone, I figured it didn’t matter. And then I remembered that I was wearing a name tag.
** Fried Stuff. Even the crawfish balls were crawfish-free.
****Grilled Vegetables. It seemed I was the only one who really cared about asparagus.
Monday, April 16th
Breakfast, Java Coast Café ***
I asked for an extra dry Cappuccino. I love my dry cappuccino. How difficult is a dry cappuccino? Not very. All it is is a couple shots of espresso topped with a lot of foam – deep, rich foam. This foam had big bubbles and the drink was too milky. And to think I actually paid $4.50 for it, plus tip. Oh well, it was still better than the generic breakfast they served in the banquet hall downstairs.
Snack Break, Morning ***
This sponsored snack break in hindsight proved to be the best one – if only I had stockpiled! Sponsored by Campbells and Kelloggs, the break featured those nasty soft nutrigrain bars, Pepperidge Farm Goldfish and Milano cookies. I took a pack of cookies and dunked them into the flavorless coffee that were sitting in sterno-powered urns (there is no worse way to serve coffee – the quality plummets dramatically when in contact with a hot sterno flame). I threw out the coffee after I finished dunking the cookie. Again I gave little mind to the disgusting factor of my actions. There was also plenty of Coke and Pepsi product – too bad Dasani and Aquafina are the only things I would drink, I am ashamed to say (I've got an internal prohibition against bottled water).
Lunch **
Big Old Banquet Hall for 3000 I was late for lunch. By the time I showed up, everyone had finished their salads and there were no free seats. I wandered around, going from table to table, trying to find a table to insinuate myself into. After a ten minute walk from one end to the next, I found a seat wedged between a portly “talent acquisition” (i.e. recruiting) VP and a woman who took no interest in me. After I ate my salad, I pulled out my food notes, which the portly VP noticed. “So,” he asked, looking at the ‘menu’ for the meal, “what was in the salad?” After rattling off the ingredients – nearly perfectly, I may add, except for the omission of ‘Boston’ when describing the Bibb lettuce – his colleague, a young woman of some girth – pointed out that I was very geeky for taking notes. Did I play Warcraft (super geeky online game – I’m bad but not that bad) she wanted to know. Of course I ended up offending her, because Warcraft was her game of choice. So much for making friends.
The entrée, a welter of reddish sauce, undercooked vegetables, and muy mysterioso pork, was as dissatisfying as it was unpalatable. After offering my pork to the rest of the table (no takers, surprise) I proceeded to gobble down my asparagus (with my fingers) and attempted to carve up the baby carrots, which could have been used as weapons. They were practically raw and a little pointy at the end – just the right size for taking out an eye. I ate my indifferent neighbor’s asparagus from her abandoned plate after boldy asking her permission. “Go right ahead,” she said. “And eat the carrots too.” Dessert was an anemic piece of lemon cake – lemon cake! A fakey-moist layer of ‘lemon’ flavored cake was filled with lemon-ish curd and iced with lemon-esque buttercream. Oh yeah, and there was some raspberry-like jam, too. I ate the icing. Can’t say no to icing. So much for my integrity.
Afternoon Snack *
Tell me, did I do something wrong in my previous life? Does God laugh as I push my way past the business-attired crowds, through the throngs of self-help book readers, to get to the table only to find the same out-of-the freezer brownies as were served the night before? Do my tears mean anything? How long did I have to search before I found a freezer of Blue Bunny ice cream novelties, limited to some peanut butter ice cream treat and a giant frozen ice cream hydrox/oreo cookie? And then how many bites did I actually take of the peanut butter novelty? One! I took one bite. And threw it in the trash.
Dinner ** Reception at some fish restaurant for a bunch of people from my company
I am grateful to my colleagues who made the time and effort to set up this event.
I am grateful for their foresight, their willingness to get involved, and their follow-through.
I am grateful that we had two hours of open bar, that the frozen thingy I drank had no alcohol (still recovering from a nights that were not so much debauch as they were irresponsible. There was this voice in my head saying, “dammit, drink the freakin’ water, what is wrong with you” which I of course ignored).
I am grateful that there was a stilt walker/balloon girl, made up to look very much like a trannie, who fulfilled my request to make a ‘balloon bra’, which I wore proudly, much to my colleague’s dismay (note: we were all women).
I am grateful to the servers, who were always there to offer me a drink when mine ran out. But dammit, couldn’t someone have gotten us better food? We had the same crab cakes as the night before, and the same chicken skewers. There was this interesting concoction called a ‘Shrimp Martini’ – mashed potatoes covered with warm scallops, shrimp, and crawfish, topped with some kind of creamy gravy and mango chutney and garnished with a giant cracker. It was, ahem, interesting. And then this cheese plate. There were odd shaped chunks of Port Cheddar, generic blue cheese, and something off-puttingly white. I was scared. I did gorge myself with chicken skewers, obviating the need for more food. The rest of my colleagues went to an all-you-can-eat buffet.
Tuesday, April 17, 2007
Breakfast, Java Coast Café * How can you screw up a dry cappuccino and a bagel with cream cheese? I’ll tell you – you don’t make a dry cappuccino, and you find the oldest, nastiest, fakiest bagel you can find and age it for a few days, toast it and then don’t bother to mask it with butter or cream cheese. It was like eating sawdust, but without the fiber.
Snack Break ***
After my nasty bagel, I wasn’t going to eat anything during snack break. Which was too bad, because they were serving Yoplait yogurt and some quickbreads. Not that I love either, but they were better than anything I had eaten in a while. And that's saying a lot.
Lunch ***
I skipped the official lunch. Last year it was so awful that I knew a few hours in the sun and a lunch paid for by the company would beat out anything they were serving in a dark conference room to the accompanying sounds of self-congratulation. I was joined by five of my colleagues, who had the same idea. I ate French fries and a chicken sandwich and got a rosy sunburn. The thing that fired me up about resort hotel chicken is that it wasn't fresh tasting – it had a nasty warmed-over flavor which I masked with ample quantities of ketchup. I then ate a slice of a colleague’s flatbread, which had a remarkably awful tasting crust.
Afternoon Snack ***
I couldn’t find the promised Baskin-Robbins ice cream cups anywhere. Women were running to tables and grabbing boxes of peanut-caramel Crunch N Munch. I managed to pull one of the last boxes out from another young woman's reach. After speaking with our VP of R&D with my mouth full of popcorn, I put the box down and walked away. I noticed that many of my sisters-in-arms continued to snack throughout the rest of the afternoon. That’s one hour less on the treadmill for me.
Dinner ***
Another big banquet-thingy, with lots of red meat. There were stale rolls (what is up with the stale bread thing? It seemed every piece of bread I ate had been aging for several days before it was served). I wolfed down a gross of stale rolls, slathered in butter and red pepper hummus. I dug into my salad with gusto- two rounds of processed goat cheese, topped with too much pink peppercorn and black pepper. And then I waited. And waited. And waited. You see, I had asked –foolishly, of course- for a plate without red meat. By the time I was served, my compatriots had finished their entrées. So in typical fashion, I ate off their plates, until mine arrived. My fish was cooked to leather, and had a certain bounce to it. Dessert was inedible. We were served a trio of desserts provided by one of the companies attending the conference. A cheesecake slice, a brownie tart, and a wedge of tiramisu were topped with a rosette of non-dairy topping. I ate the tiramisu, because it was the only thing that didn’t taste artificial and had a pleasant-enough texture. Then I grabbed my commemorative mug and made a dash for it before the presentations began.
Conference Overall Food Score: **1/2
Crushing. If there’s anything that shakes my faith in the future of the foodservice industry, it is poor dining options at foodservice conferences. If you can’t make things taste good for your industry colleagues, then what the hell are you serving to the consumer? Thank you very much, but in the future I’ll be bringing my own food to conferences, even if that means a week of maple-brown sugar oatmeal.
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